Privacy and cookies policy

This page explains our privacy policy and how we will use and protect any information about you that you give us when you visit this website.

This privacy statement only covers The Commissioner for Public Appointments websites. It does not cover all sites that can be linked to from this site, so you should always be aware when you are moving to another site and read the privacy statement on that site.

What information do we collect?

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services include newsletters, email updates, have your say, website feedback, send to a friend.

By entering your details in the fields requested, you enable the The Commissioner for Public Appointments and its service providers to provide you with the services you select. Any information you provide to the The Commissioner for Public Appointments will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.

If you post or send offensive, inappropriate or objectionable content anywhere on publicappointmentscommissioner.independent.gov.uk or otherwise engage in any disruptive behaviour on publicappointmentscommissioner.independent.gov.uk, we may use whatever information is available to us, about you, to stop such behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met or when you no longer wish to continue your subscription.

Cookies

The Commissioner for Public Appointments (CPA) website puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember the notifications you’ve seen so that we don’t show them to you again

You can find out more about how to manage cookies, including how to delete and block them, on the Information Commission Officer’s (ICO) website. How cookies are used on the CPA website:

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use this site. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit on the site
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site

It doesn’t collect or store your personal information (e.g. your name or address) so this information can’t be used to identify who you are. We don’t allow Google to use or share our analytics data. Google Analytics sets the following cookies:

Name Expires
_ga 2 years
_gat 10 minutes
_gld 24 hours

You can opt out of Google Analytics cookies.

When you first visit this website you should see a pop-up warning message that the site uses cookies. We’ll store a cookie so that your computer knows you’ve seen it and knows not to show it again.

Name Expires
cookies_accepted 2 months

Website registration (WordPress)

This website is built using the WordPress content management system. WordPress uses the following cookies to enable registered users to log into the website:

Name Expires
wordpress_test_cookie When you close your browser
wordpress_logged_in_(ID) When you close your browser
wordpress_sec_(ID) When you close your browser

Homepage Twitter timeline

If you click on our homepage timeline Twitter may receive information including the homepage URL, your IP address, browser type, operating system, and cookie information.

Twitter will never associate this web browsing history with users’ names, email addresses, phone numbers, or Twitter handles, and they delete, obfuscate, or aggregate it after no longer than 30 days.

Twitter sets the following cookies:

Name Expires
_twitter_sess When you close your browser
ct0 6 hours
external_referer 1 week
guest_id 2 years
personalization_id 2 years

Twitter also own the cdn.syndication.twimg.com domain which places the following language cookie, enabling Twitter to determine the language settings of your browser, to better show you relevant information in the right language.

Name Expires
lang When you close your browser

Read Twitter’s Privacy Policy.

YouTube videos

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Name Expires
GPS 30 minutes
PREF 2 years
VISITOR_INFO1_LIVE 9 months
YSC When you close your browser
remote_sid When you close your browser

Read YouTube’s Privacy Policy.

Feedback

We welcome your feedback. If you contact us asking for information, we may need to contact other government departments to find that information. If your question is technical, we may need to pass it to our technology suppliers.

We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We do not pass on your details to any third party or other government department.

Access to your information and contacting us

If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us here.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

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